Run every e-commerce operation from one intelligent command centre.
Kai brings tasks, workforce activity, performance signals and operational alerts into one system — so managers running e-commerce operations can act before work slips.
Book a Demo
See the AI operational agent run your real operations in a 30-minute walkthrough.
Six agents. One tireless back office.
Each agent handles a specific part of your operations automatically, while you stay in control and step in only when approval is needed.
It auto-assigns work, tracks deadlines, and shows live workload, productivity and risk on one board.
Watches inventory and raises purchase orders before a best-seller ever goes out of stock.
Matches payouts, fees and refunds across marketplaces so month-end stops being a scramble.
Resolves tickets and replies across every marketplace inbox in one consistent voice.
Follows up on leads and repeat-buyer openings around the clock, then hands you the warm ones.
Takes care of scheduling, onboarding and routine people tasks so the floor keeps moving.
Live in 30 minutes. Running forever.
No rebuilds. No retraining. Connect your channels once and Kai watches the whole operation — while you stay in approval on every action that counts.
Plug in your marketplaces and tools in minutes — no rebuild, no retraining, no engineering sprint.
They route, restock, reconcile and reply automatically — around the clock, across every channel.
Review exceptions, hit approve, get your day back. You stay in control of every decision that matters.
Support at scale breaks without the right tools
Work falls through the cracks between disconnected tools. Kai brings every task, signal and alert into one system — so nothing slips unnoticed.
Tasks scattered across email, chat and spreadsheets
Work gets lost between tools before it's ever assigned to the right person.
No real-time view of delays or workload
Managers only see problems after they've already cost time and money.
Productivity becomes a guess instead of a number
Without live data, targets and output rely on estimates and one-to-one check-ins.
Risks surface only after they cost money
Manual triage means the damage is done by the time the issue is flagged.
From scattered work to one command centre
Pull everything in
Kai imports tasks and signals from every tool — email, chat, spreadsheets, marketplaces and systems — and routes them to the right person automatically.
See and assign in real time
Ask Kai what needs attention and it surfaces the delays, overloads and anomalies across your operation — with the fix one tap away.
Act before work slips
Approve a recommendation or let Kai execute within your rules — while it still matters.
Reassign packing queue to Team A to clear 2hr SLA breach.
Why not just spreadsheets and five tools?
Everything Kai handles for your team
Centralised Task Intake & Auto-Assignment
Pull work in from every channel and route it to the right person automatically.
Deadlines, Priorities & Visual Task Boards
See what's due, what's at risk and who owns it at a glance.
Daily & Monthly Performance Reporting
Track output, throughput and KPIs across teams and periods.
Attendance & Leave Visibility
Know who's available before you assign the work.
Remote & On-Site Data Consolidation
Compare activity across every location on one consistent view.
Anomaly, Fraud & Operational Risk Alerts
Get warned about missed deadlines, low activity or unusual behaviour early.
Watch Kai catch a problem before it costs you
Real operations data, real decisions — Kai surfaces the risk and routes the fix before you have to chase it.
- Surfaces delays and overloads before they escalate
- Routes the fix in one tap — or acts within your rules
- Explains every flag with context and recommended action
Built to keep the whole operation moving
Kai turns scattered signals and missed alerts into routed tasks and resolved risks — before they cost anything.
“These are the metrics Kai improves — we baseline them on your own data during the demo, so any number you publish is genuinely yours.”
ExactFlow Product Team
Missed SLAs
−68%Operations teams catch and fix delays before they become costly missed deadlines.
Time to catch a risk
4× fasterAnomalies and overloads surface in real time, not at the end of the week.
Manager triage time
−55%Kai auto-routes tasks so managers spend less time firefighting and more on what matters.
Operational visibility
+40%Live workload dashboards replace guesswork with real-time team and task data.
Measurable outcomes from day one
These are the metrics Kai improves — we baseline them on your own data during the demo, so any number you publish is genuinely yours.
A multichannel operations team managed tasks across email, chat and five separate tools — delays went unnoticed until they became missed deadlines and escalating costs.
After deploying Kai, most routine work was auto-assigned and risks were flagged in real time, cutting missed deadlines sharply in the first quarter.
“Kai surfaces what matters before we even open our laptops. Risks get flagged and fixed before they cost us anything.”
— Operations Director, Multichannel E-Commerce BrandAnswers before you start
Everything teams usually ask before bringing Kai into their operations.
How are tasks assigned and prioritised?
Kai auto-assigns based on team capacity, skills, and deadlines. Priority is set by urgency, SLA impact, and risk signals.
How is employee data protected?
Can managers configure KPIs and alerts?
Does Kai support remote and on-site teams?
Which task sources can Kai import?
Stop running operations from five tabs. Start with Kai today.
See how Kai manages your operations and flags risks on your real data in a personalised 30-minute demo. No commitment, no generic slides — just your data and your numbers.
