The Assign User to Department page allows you to connect users with one or more departments inside Exact Flow. This helps control access, organize teams, and make sure each user works under the correct department.

Operational Agents mainly use this page to:

• Assign users to departments

• View current user-department assignments

• Remove users from departments when needed

How to Open the Assign User to Department Page

• Log in to your Exact Flow account.

• From the left sidebar, click Operational Agent.

• Under Operational Agent, click Department Management.

• Select Assign to User.

You will now see the Assign Users to Departments page.

Assign User to Department Section

This section is located at the top of the page. It is used to assign a user to a selected department.

Information Message

You will see a short note that explains:

• A user can be assigned to multiple departments

• Each assignment works independently

This is helpful when a user works in more than one team.

Department Dropdown

• Click the dropdown to select a department

• You can search by:

  • Department Name

  • Department Code

Examples:

• Human Resources (HR)

• Software Development Department (SOF)

• Sales Department (SD1)

This makes it easy to find the right department, even if the list is long.

User Dropdown

• Click this dropdown to select a user

• You can search by:

  • User name

  • Email address

This helps you quickly find the correct person without scrolling through the full list.

Assign User Button

• Click this button after selecting:

  • A department

  • A user

Once clicked:

• The user is assigned to the selected department

• The assignment appears in the list below

Current Assignments Section

This section shows all existing user-department assignments. It helps you:

• Track who is assigned to which department

• Manage department access easily

Assignments Table

Each row represents one user assigned to one department.

1. User

   • Displays the full name of the user

   • Helps quickly identify the person

2. Email

   • Shows the user’s registered email address

   • Useful for verification and support purposes

3. Departments

   • Displays the department name the user is assigned to

   • Example:

     • Human Resources

     • Software Development Department

     • Sales Department

4. Department Code

   • Shows a short department code inside a label

   • Example:

     • HR

     • SOF

     • SD1

     • QA

   This helps in quick identification and system reference.

5. Actions

   Delete Icon

   • Used to remove a user from a department

   • Click this icon if:

     • A user changes teams

     • A user no longer needs department access

   Removing an assignment does not delete the user. It only removes their department connection.

Summary

From the Assign User to Department page, you can:

• Assign users to one or more departments

• View all current assignments in one place

• Remove users from departments easily

• Keep department access clean and organized