Support Dashboard Page User Guide

The Support Agent Dashboard is the primary screen for managing and tracking customer support tickets.

Ticket Page User Guide

The Tickets Page is where support teams view, assign, prioritize, and resolve customer tickets.

Customers Ticket Page User Guide

The Customer Ticket Page is where all customer support requests (tickets) are shown.

Chat Page User Guide

The Chat page is where Customers chat with the AI Support Agent.

Ecommerce Chat Page User Guide

The E-commerce Chat Page allows customers to ask questions about products and get instant answers

DHL Shipment Page User Guide

This page is powered by DHL API integration, so shipment updates are always current.

Email Page User Guide

The Email Page in ExactFlow allows support agents and teams to send, receive, and manage emails directly inside the app